Question 1

What should I do after my infusion?

Akshat Mehta · Accepted Answer

Hydrate and keep all scheduled appointments.

Question 2

Will I need someone to drive me to and from my infusion?

Akshat Mehta · Accepted Answer

No.

Question 3

How will I feel after my infusion?

Akshat Mehta · Accepted Answer

In most cases, you should feel normal after your infusion. Let your nurse know otherwise.

Question 4

I have more and/or other questions. How do I learn more?

Akshat Mehta · Accepted Answer

: Feel free to send your questions to information@curbsideinfusion.com.

Question 5

What is the difference between an infusion vs an injection?

Akshat Mehta · Accepted Answer

Infusion - A method of putting fluids, including drugs, into the bloodstream. Also called intravenous infusion. This Is done In your physician's Infusion suite by an Infusion nurse In a safe environment. The frequency will be determined by your physician.

Injection - A way of administering a sterile liquid form of medication into tissues of the body beneath the skin or in a muscle, using a sharp, hollow needle or tube.

Both methods are safe and effective.

Question 6

Are you HIPAA compliant?

Akshat Mehta · Accepted Answer

Yes your privacy and confidentiality is protected.

Question 7

What are your hours of operation?

Akshat Mehta · Accepted Answer

We do infusions Monday through Friday depending on your physician’s office schedule. At our Bellaire, TX location we infuse 7 days a week by appointment.

Question 8

My doctor sent a referral, now what?

Akshat Mehta · Accepted Answer

Curbside will then give you a call to be sure you have our contact information for any questions or concerns related to your Insurance authorization, scheduling or financial responsibilities.

Question 9

How do I book an appointment with you?

Akshat Mehta · Accepted Answer

Call or email our Infusion Coordinator at [company-phone id=1] or scheduling@curbsideinfusion.com.

Question 10

Do you take insurance?

Akshat Mehta · Accepted Answer

Yes.

Question 11

How do I cancel/reschedule?

Akshat Mehta · Accepted Answer

We understand that plans can change. You can call or text us at [company-phone id=1] ext 0 or email us at scheduling@curbsideinfusion.com.

Question 12

How do I prepare for my infusion?

Akshat Mehta · Accepted Answer

We recommend that you are well rested, hydrated, and free of any illness. You may also want to bring a blanket and something to read.

Question 13

What insurance do you accept?

Akshat Mehta · Accepted Answer

All major payors.

Question 14

Where are you located?

Akshat Mehta · Accepted Answer

We do the infusions in your doctor’s office unless you are referred to our Infusion Center located in Bellaire, TX.

Question 15

Do I need to provide my copay card information?

Akshat Mehta · Accepted Answer

Yes, otherwise you will be financially responsible for the full cost of your treatment.

Question 16

Can my copay be waived?

Akshat Mehta · Accepted Answer

No. Unless you complete a hardship application and qualify.

Question 17

How do I pay my copay?

Akshat Mehta · Accepted Answer

You will receive a link to pay via Quickbooks in your email. Please be sure to provide the most updated information upon scheduling

Question 18

What if my insurance changes?

Akshat Mehta · Accepted Answer

Please let us know ASAP to avoid being financially responsible for the full cost of your care.

Question 19

Who is eligible for copay assistance?

Akshat Mehta · Accepted Answer

Manufacturer copay assistance programs help commercially insured patients afford expensive prescription drugs by covering part or all of a member's deductible and copay for certain medications.

You may not be eligible if you are insured with government funded plans like Medicare/Medicaid/Tricare and their sub plans however we may still have an option to look for.

Question 20

What if I don’t have insurance?

Akshat Mehta · Accepted Answer

You may qualify for a patient assistance program or we will provide you a cash quote.

Question 21

Is there copay assistance?

Akshat Mehta · Accepted Answer

Yes, in most cases, manufacturers have copay assistance programs that you can be enrolled in should you meet eligibility requirements.

Question 22

What if you don’t take my insurance?

Akshat Mehta · Accepted Answer

We will check with your insurance to see if you have out of network benefits or we can provide you a cash quote.

Question 23

You take my insurance, how much will I pay out of pocket (OOP)?

Akshat Mehta · Accepted Answer

This is determined once we verify your benefits and complete a financial review.

FAQs

General Questions